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Title
Text copied to clipboard!Debt Collection Assistant
Description
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We are looking for a Debt Collection Assistant responsible for supporting the debt management and collection processes within the company. Your role will involve communicating with clients regarding outstanding invoices, monitoring payment deadlines, recording payments, and collaborating with the finance department to resolve any discrepancies. The Debt Collection Assistant also assists in preparing reports on the status of receivables and contributes to optimizing debt management procedures. The ideal candidate possesses strong communication skills, attention to detail, and the ability to work independently as well as part of a team. The job requires proficiency in office software and basic financial knowledge. If you are interested in a stable position in a dynamic environment and want to contribute to the company's financial discipline, we welcome you to join our team.
Responsibilities
Text copied to clipboard!- Communicate with clients regarding unpaid invoices
- Monitor and record payment deadlines
- Prepare and update receivables records
- Collaborate with finance department to resolve discrepancies
- Prepare regular reports on receivables status
- Support optimization of debt management processes
- Ensure compliance with internal rules and procedures
- Assist in debt collection in cooperation with legal department
- Update client and receivables database
- Monitor and analyze client payment behavior
Requirements
Text copied to clipboard!- Minimum secondary education
- Experience in debt management or finance is an advantage
- Excellent communication skills
- Ability to work independently and in a team
- Proficiency in MS Office, especially Excel
- Attention to detail and accuracy
- Basic financial and accounting knowledge
- Problem-solving and negotiation skills
- Organizational skills and reliability
- Willingness to learn and adapt to new processes
Potential interview questions
Text copied to clipboard!- What experience do you have in debt management?
- How would you handle a client who fails to meet payment obligations?
- What tools do you use to track and record receivables?
- How do you ensure accuracy and currency of data in the database?
- Describe a situation where you negotiated a payment plan with a client.
- How do you handle working under pressure and deadlines?
- What are your strengths in client communication?
- How do you approach resolving payment discrepancies?
- What motivates you to work in debt management?
- How would you contribute to improving processes in our company?
